CHRIS MICHALOWSKI, USPTA

9521 Reymont St. Orlando, FL 32827  I  (H) 231-645-0143  I  mickcjm@gmail.com

Professional Summary
_________________________________________________________________________________________________________________________

Accomplished and passionate with a solid history of achievement in program development. Nationally recognized as an industry leader in community outreach, public relations, grassroots initiatives and after school programs.  Innovative with demonstrated strengths in, team management, program organization and online marketing of lessons and live events. A USPTA Elite Professional, USPTA Midwest Tester, USTA
High Performance Coach and Realtennis Network Creator.

Skills
_________________________________________________________________________________________________________________________

  Staff Management and Development

  Program Innovation and Management

  10 and Under Tennis​

  Customer Service and Public Relations​

  Experienced Presenter/Interviewer/MC

  Schools Program Development

  Live Streaming

  Hotel Convention/Guest Packages

  Long Term Athletic Development

  Special Events

  Relationships with Key Organizers

  Tennis Multitasker

  Online Marketing and Automation​

  Content Creation and Distribution​

  Innovation

Experience
_________________________________________________________________________________________________________________________

Director of Experiential Learning, USTA-U                                                                                                                        July 2016 to Present
USTA National Campus
- Orlando, FL                                                                                                                                  

Develop and direct USTA National Campus internship program including recruitment, on campus education and assessments
that meet the requirements of the campus and participating universities

Create and develop on campus "Learning Lab," hands-on experience for PTM students, visiting coaches and providers, utilizing
campus amenities and the latest in technology, including PlaySight technology.

Develop and administer all national campus visiting coaches workshops.

Liaison and "Point-Person" for all PTM Directors.

Design and populate USTA-U Learning Management System that will integrate with PTM programs, accredited organizations
and industry partners.

Built and designed USTA-U Content management System (CMS) prototype, giving tennis providers free access to the latest tennis
resources​ and innovative content (Expected release - 2019)

Create and edit required courses​ for pre-certification candidates and continuing education courses for certified professionals.

Create and manage all USTA-U online educational content including; podcasts, live radio, video instruction, tutorials,
courses, live streams and​ live office hours.

Educate on campus interns and entry level employees through on-campus workshops and events utilizing on-campus SME's
and executives.

Conduct off-campus workshops for USPTA and other industry organizations​.

_________________________________________________________________________________________________________________________

Director of Tennis                                                                                                                                                             June 1988 to July 2016
Grand Traverse Resort and Spa - Acme, MI
CLICK HERE TO SEE RESORT

  Develop and direct all junior and adult tennis lessons, leagues, social events, tournament travel, travel matches
  and special events for 300 weekly registered players.

  Converted a resort amenity into a 1200 member nationally recognized facility

  Develop all 10 and Under programs

  Write curriculum, direct and coordinate all Traverse City middle and elementary school after school tennis programs.​

  Created and developed the nation's largest elementary in-school Rallyball league (660 players).​

  Design and coordinate summer tennis/sports academy utilizing relationships with organizational leaders in the community, 
  promoting the benefits of all sports for athletic development while strengthening relationships with competing organizations.

  Selected as one of USTA's national pilot sites for 10 and Under Tennis.

  Personally contributed to the structure of USTA 10 and Under Tennis.

  Communicate and set up special events with other departments and convention groups.

  Revised and Directed Men's $25,000 Snowbound Open Tennis Tournament (initially $750 event) utilizing relationships with key
  community members to ensure success

  Live stream tennis workshops and tournaments via online sign-up world wide.

  Established and maintain continued relationship with Ferris State University PTM Program.

  Educate and provide "Hands-on" opportunities for PTM students through tournament administration, weekend mini camps and
  special events providing win-win opportunities for club and PTM program

  Create and revise standard operating procedure manuals.

  Train and assist desk staff with online court scheduling system.

  Adhere to annual budget.

  Assist in other departments when needed.

  Oversee and assist in facility maintenance both indoors and out.

_________________________________________________________________________________________________________________________

Director of Tennis                                                                                                                                                          June 1990 - August 1994
Country Club of Detroit - Grosse Pointe farms, MI
CLICK HERE TO SEE CCD

  Hire and train staff of USPTA professionals and shop personnel

  Organize and manage CCD pro shop utilizing payroll and retail accounting skills, inventory control and racquet stringing

  Develop and instruct all CCD lessons, leagues and special events

  Coordinate and administer all CCD tennis mixers and tournaments in cooperation with CCD Board and committee members

  Assist in clay court maintenance (10 outdoor clay)

  Organize Grosse Pointe junior interclubs match schedules

  Increased lesson participation by 23%

Education
_________________________________________________________________________________________________________________________

Professional Tennis Management                                                                                                                         September 1986 - May 1988

Ferris State University - Big Rapids, MI                                                                                                     


Certifications and Awards
_________________________________________________________________________________________________________________________

  USPTA Elite Tennis Professional

  USTA High Performance Coach

  USPTA Certified Specialist in Competitive Player Development

  PTM Student of the Year

  USPTA Midwest Tester of the Year

  2003 USPTA Michigan Tennis Professional of the Year

  2005 USPTA Michigan Tennis Professional of the Year

  2006 USTA Midwest Team Tennis Coordinator of the Year

  2006 USPTA National Star Award

  2006 USTA/USPTA National Community Service Award

  2006 USTA Midwest Cap Leighton Award

  2006 Northern Michigan Volunteer of the Year Award

  2013 PTM Alumni of the Year

  2014 NMTA Phyllis Laurel Award (Contribution to Grass Roots)


References
_________________________________________________________________________________________________________________________

CLICK HERE FOR A LIST OF REFERENCES


Printable Resume
______________________________________________________________________________________________________________________

For a printable version  - CLICK HERE